Store Operations Series: You and Your Back Door Receiver - How to Maximize Your Store's Performance and Your Relationship with Your Receiving Manager

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Webinar Description:

The three most important positions in a supermarket are:

1. The Store Manager. That’s easy to understand.

2. The Front End Manager. OK, I guess.

3. The Back Door Receiver. Wait. What?

That’s right! No one else in the store has more impact on the store’s bottom line than these three people.

For now, think about the quality of the person you have on your back door and the amount/quality of the training he/she has received. (Gulp!)

Admittedly, in only 50 minutes, this session will only scratch the surface on what the store manager and receiving manager both need to know.

But it will be a ‘eye-opening’ start to taking more control of the back of your store. You’ll be excited to learn that the bulk of the information to be shared in this session will be derived from a two-day Receiving Managers’ Conference we are hosting just the week prior. We will take what we have learned first hand from them and apply it to improving the relationship between the three most important positions in the store!

Webinar Objectives

Store operations professionals should attend in order to:

Identify key areas of responsibility for each position.
Improve relationships between these three roles.

Upcoming FMI Webinars

Harold C. Lloyd

Executive Consultant

Harold Lloyd Presents

Harold is a graduate of the Wharton School at the University of Pennsylvania and holds an MBA with honors from the University of Chicago. He has been the president of a company with 1,000 employees and 14 stores and was a franchisee of a 3-unit, award-winning family restaurant group.

For the last 34 years, Harold has been the featured speaker at the food industry’s most popular events. He has created 30 top rated seminars and written 4 books. He has also created and currently facilitates nine industry related share groups.

Harold is a proud father of three, grandfather of two, and lives in Virginia Beach, VA with his wife, Deanna.

Harold says, “I’d rather see the audience taking notes than to hear their applause.” This remark speaks to his intense desire to make a meaningful connection with his audience, which is his ultimate objective.