Store Operations Series: Two Underutilized Employee Benefits | September 15, 2022

Store Operations Series: Two Underutilized Employee Benefits | September 15, 2022

Attend this session to explore how to implement two strategies to improve communication and enhance the engagement of your workforce by creating a people-first culture.

A T.E.A.M. Meeting (Thoughts Exchanged between Associates and Management) is a focus group session conducted with 7 – 15 associates monthly or quarterly.  If recognition and communication are so critical in building a strong store culture, you must learn how to conduct this great employee “benefit.”  This session includes 8 strategies to apply for meaningful team meetings.

A SUCCESS Plan is an extremely well developed, old-fashioned performance review.  Nothing comes close to letting your associates know how much you care than to administer a Success Plan Program.  Learn the critical nuances of conducting this strategic interview.

Store operations professionals should attend in order to:

  • Improve communication with employees.
  • Increase the effectiveness of team meetings.
  • Identify strategies to create a people-first culture.
  • Capture employee feedback through focus groups.
  • Implement a more effective and positive employee review process.

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Harold C. Lloyd

Executive Consultant

Harold Lloyd Presents

Harold is a graduate of the Wharton School at the University of Pennsylvania and holds an MBA with honors from the University of Chicago.  He has been the president of a company with 1,000 employees and 14 stores and was a franchisee of a 3-unit, award-winning family restaurant group. 

For the last 34 years, Harold has been the featured speaker at the food industry’s most popular events.  He has created 30 top rated seminars and written 4 books.  He has also created and currently facilitates nine industry related share groups.

Harold is a proud father of three, grandfather of two, and lives in Virginia Beach, VA with his wife, Deanna.

Harold says, “I’d rather see the audience taking notes than to hear their applause.”  This remark speaks to his intense desire to make a meaningful connection with his audience, which is his ultimate objective.

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Store Operations Series: Two Underutilized Employee Benefits
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