Store Operations Series: In-Store Communication | March 12, 2020

Store Operations Series: In-Store Communication | March 12, 2020

It has been said that ‘Communication’ is the oil necessary for a business’ engine to function properly.  That is why this webinar is so important and timely.  In recent weeks, we have all witnessed how clear and timely communication can make a huge difference in critical situations.

This session includes three parts.

  1. The first section will review effective time management.
  2. The main section will focus on five key in-store communication methods and the best practices that make them work effectively.
  3. The last segment will showcase 10 more simple, yet impactful merchandising and operational ideas from great stores all around North America

View this session in order to:

  • How to do daily “Huddles” properly.
  • The importance of a three-part break room bulletin board.
  • Why one, “one on one,” each day will work magic for store morale.
  • Why TEAM Meetings are awesome communication tools.
  • And how a simple, handwritten note can be a wonderful communication tool that can make a big difference.

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You will be redirected to FMI's online store to complete your purchase, then can return to this page to view the recording and resources.

Harold C. Lloyd

Executive Consultant

Harold Lloyd Presents

Harold is a graduate of the Wharton School at the University of Pennsylvania and holds an MBA with honors from the University of Chicago.  He has been the president of a company with 1,000 employees and 14 stores and was a franchisee of a 3-unit, award-winning family restaurant group. 

For the last 34 years, Harold has been the featured speaker at the food industry’s most popular events.  He has created 30 top rated seminars and written 4 books.  He has also created and currently facilitates nine industry related share groups.

Harold is a proud father of three, grandfather of two, and lives in Virginia Beach, VA with his wife, Deanna.

Harold says, “I’d rather see the audience taking notes than to hear their applause.”  This remark speaks to his intense desire to make a meaningful connection with his audience, which is his ultimate objective.

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Store Operations Series: In-Store Communication
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